Shipping & Refunds
Shipping Policy
We offer several convenient shipping methods:
- Standard Shipping
- Expedited Shipping
- Local Pickup
Refund Policy
Due to the nature of our products, we do not accept returns or exchanges. However, if your item arrives damaged or defective, please contact us within 24 hours of delivery.
Email us at sweetexperience@crystal-cakes.com with your order number and clear photos of the issue. We’ll do our best to resolve the problem promptly.